Ludlow Eye Privacy Policy
Effective Date: 03/03/2026
Last Updated: 03/10/2026
- Introduction
Ludlow Eye Care, PC DBA Ludlow Eye Associates (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with our optometry practice online.
By using this website, you agree to the practices described in this Privacy Policy.
- Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Appointment requests or messages submitted through contact forms
Health Information
If you submit information through appointment requests or patient forms, it may include health-related information. Any health information provided through secure patient portals will be handled in accordance with applicable healthcare privacy laws.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
This information helps us improve website functionality and user experience.
- How We Use Your Information
We may use the information we collect to:
- Respond to inquiries or appointment requests
- Provide optometry services or information about our services
- Improve our website and patient experience
- Send administrative communications
- Comply with legal or regulatory obligations
We do not sell personal information to third parties.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor traffic
- Remember user preferences
You can control cookies through your browser settings.
- Third-Party Services
We may use trusted third-party services to operate our website or support our practice, including:
- Website hosting providers
- Appointment scheduling platforms
- Analytics services (such as website traffic analytics tools)
These third parties only access information necessary to perform their services and are expected to protect your data.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
- Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
- Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
- Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where permitted by law
To exercise these rights, please contact us using the information below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
- Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Ludlow Eye Associates
200 Center Street Suite 1
Ludlow, MA 01056
413-583-3600